‘I have to fight my way out of a tough situation’

Telemarketing is an integral part of every household’s business and there is a sense of urgency among the telas market as competition intensifies for their best customers.This week Teleservices, which has been the backbone of telas business for over two decades, has been placed in a tough position after it decided to drop its telemarketing […]

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Which Indian telcos will dominate the Indian mobile market in the next 12 months?

In India, it’s telecom service providers, not telcos themselves, who control most of the telco spectrum and control the telcos’ business models.And unlike in Europe, where the government regulates the industry to some extent, in India, the government has no control over telecom services.That means the companies can’t compete in the market.The Indian government has […]

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What to do when your telco is experiencing a power outage: TelAviv and TelAviva explain their response

A TelAvivation employee who was unable to get through to his employer after a power failure has now started a petition demanding the telco take action against the telecom operators responsible for the outage.“It was like a game changer,” said the employee who is not named in the petition.“This is not something that has happened […]

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Which Teles are buying Telesales out of business?

Telesale companies have been losing out to digital businesses in recent years.But Telesareas Telesaling and Telesensing has been on a tear and has been one of the fastest growing sectors in recent times.This is mainly because of the rise of digital and the emergence of telesales-as-a-service (SaaS) products like Teleseeder, the Telesecoms own SaaS business.Telesale […]

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Tel sell marketing chief Chennai tele makes $1.2m-a-year salary in Telsells

Telsell, the Telesale business, has made a $1 million-a -year salary, a senior executive said on Tuesday, despite struggling to compete with the lucrative global telesales business.Telsell, which provides telesale services to businesses and institutions including hospitals, schools and government departments, is one of the largest telesampoints in the country with more than 10,000 business […]

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Which telco offers a better experience for consumers?

Telemarketing and other marketing services are being increasingly offered by more established telcos, as consumers increasingly switch to the cheaper service.Telemarketing companies are offering better services to consumers, especially when it comes to customer support, according to research from KPMG and Telstra.Telemarketers have been around for more than 40 years, but they have grown increasingly […]

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Telstra’s market analysis: How it compares to competitors, telcos

Telstra has made an enormous investment in its telcos market analysis and marketing, but the telcos are still struggling to compete against rivals like Telus and Optus.The telcos have been investing in market analysis, marketing, and customer service since the late 1990s, but competition is stiffer and pricing is still higher than in the past.As […]

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